Wicked Smaht Marketing Programs, Products & Services Refund Policy
Your satisfaction with your Program, Product or Service is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programs, Products, Services and Program Materials, we have a very strict refund policy. Most of our content is digital and therefore, a lengthy refund policy could result in the theft of our materials.
Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our 1:1 Services or Masterminds, and no refunds will be provided to you, except under one condition: Please submit evidence that you’ve completed the course modules, done the work, and show that even after taking action, the instructions and methods haven’t worked for you. This applies to any of our Academy Courses. Please note, there are no refunds (and no exceptions) on Smaht Method Network or Select Memberships, masterminds, or 1:1 coaching.
For Smaht Method Business Intensive clients only: If you go through the Smaht Method Business Intensive process, have provided all of the information requested on the pre-work questionnaire, have gone through the two hour review call, and we are unable to provide you with a written report with actionable items, we guarantee a full refund of your Smaht Method Business Intensive fee. (Please see above for the refund policy of our other programs.)
If you are unhappy with your purchase, we welcome you to email us at firstname.lastname@example.org, to provide feedback.